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Vehicle Flood Damage FAQs

Garland Nissan understand many families in our area have been affected by the recent floods. We have prepared some basic information for you.






We are open and ready to help you with vehicle rentals, service by ASE technicians or working with you to replace your flood damaged vehicle.
 
THIS IS FOR INFORMATIONAL PURPOSES ONLY. PLEASE CONTACT YOUR INSURANCE AGENT FOR SPECIFIC INFORMATION.
 
What should I do if my car has been under water?
1. Contact your insurance company.
2. Evaluate the height of the flood waters around your car. If flood waters reached the mid-point of the tire or higher, do not start your car because that may cause more damage. Once the floodwater subsides, get your car towed and send it to an ASE certified technician who can look for unseen damage.  Your insurance company may have specific requirements on where to send your car so make sure to ask your agent.

At what point is the car not repairable?
The reality is, if the water has reached that midpoint on your tire, you most likely want it to be declared a total loss. Once an automobile has been flooded, the entire electrical system becomes questionable and many critical systems are located on the bottom of the car. 
Again, do not start the car and owners should find an ASE certified technician to determine further damage. 

How do insurance companies typically determine my cars value?
A car's value is determined after it's declared a 'total loss.'  Once that is decided, each company has its own proprietary list of car values and specialized software for valuing cars in each region. but they do take into consideration the car's mileage and pre-accident condition.

Will my insurance cover a flood?
Most full coverage or comprehensive coverage policies will cover floods.


Hours

  • Monday: 8:30 AM-7:00 PM
  • Tuesday: 8:30 AM-7:00 PM
  • Wednesday: 8:30 AM-7:00 PM
  • Thursday: 8:30 AM-7:00 PM
  • Friday: 8:30 AM-7:00 PM
  • Saturday: 9:00 AM-5:00 PM
  • Sunday: Closed